All requests to add a new Project ID/Reference are submitted in the My Profile screen. If you have updated your Project ID and/or phase and the update is not reflected in the system, please submit a Help Desk ticket.
You will receive an email confirming any changes or updates. These changes typically take 24-48 hours. Not including weekends or holidays.
Related article: How do I add/delete Project IDs on the Fedex.com Reference List?