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  3. I have fraudulent charge on my PCard. What do I do?
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  3. I have fraudulent charge on my PCard. What do I do?

I have fraudulent charge on my PCard. What do I do?

  1. Contact the merchant just to ensure that they do not operate under a different merchant name.
  2. If the charge does not belong to the cardholder, submit a request to inactive the card; select “fraud” as the reason for the inactivation.
  3. Card Services will contact you when the new card arrives.
  4. Card Services will provide you with paperwork to upload as documentation for the fraudulent charges.
  5. The bank will issue a refund for any charges that are deemed to be fraudulent.
Updated on March 1, 2020

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