I am not receiving scanned emails through the WolfCopy device. What do I do? Check to ensure the email is not in your spam folder. If you still cannot locate the email, contact (919) 515-HELP or help@ncsu.edu and provide: Your copier ID The email address where the files should have been delivered Updated on August 17, 2020 Tagged: copierMFDScan to emailWolfCopy services Was this article helpful? Yes No Cant’t find what you are looking for?Sends us a messageContact the KB Team