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How do I update my direct deposit information?

To update your bank account information for purposes of direct deposit, follow the instructions outlined below.

To use employee self-service to add, change, or drop an account or amount, you must be enrolled in two-factor authentication, 2FA.

Not enrolled in 2FA? Send an email to hrpayroll@ncsu.edu. You will receive instructions and a link to a secure file-sharing system where you can upload your identification, banking information, and your completed direct deposit form. You may also come to the payroll office between 8:00am and 5:00pm, M-F (except official university holidays) to enroll or update your direct deposit. Make sure you bring your banking information (blank check or printout from bank or bank website that has the routing number and account number) and valid, government-issued, photo identification.

  1. Navigate to MyPack Portal
  2. Click on the Employee Self Service menu.
  3. Click o the Payroll and Compensation tile.
  4. By default, you will be in the Direct Deposit menu. Scroll down and click on the + sign to add an account.

5. After selecting the ‘ + ‘ icon, the Add Account form displays and allows you to create a new deposit account. Complete all of the fields to add an account and amount. Remember to Save (New information will display on the updated Payroll and Compensation page):

6. To edit or remove an existing deposit account, select the ‘ > ‘ icon at far right in row of the desired account information:

7. Complete the fields on next screen “Edit Account” to either make changes, or completely remove the deposit information. Remember to Save:

Questions on updating bank account information can be sent to hrpayroll@ncsu.edu.

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Updated on August 3, 2022

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