To return or replace a MarketPlace order, follow the instructions outlined below:
- Contact the supplier’s customer service department using the information provided in the Order Confirmation email.
- Once the return has been authorized, follow the instructions provided by the supplier’s customer service department.
- Navigate to the Financial System > Manage Receivers page.
- Enter the returned items with the quantity returned in the Qty Reject field.
For step-by-step instructions, please see the MarketPlace Manual.