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  3. How do I return or replace a MarketPlace order?
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  3. How do I return or replace a MarketPlace order?

How do I return or replace a MarketPlace order?

To return or replace a MarketPlace order, follow the instructions outlined below:

  1. Contact the supplier’s customer service department using the information provided in the Order Confirmation email.
  2. Once the return has been authorized, follow the instructions provided by the supplier’s customer service department.
  3. Navigate to the Financial System > Manage Receivers page.
  4. Enter the returned items with the quantity returned in the Qty Reject field.

For step-by-step instructions, please see the MarketPlace Manual.

Updated on April 9, 2021

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