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  3. How do I dispute a PCard charge?

How do I dispute a PCard charge?

Disputes are for charges that are legitimate but perhaps the cardholder was charged a different amount, the box was damaged, etc.

To dispute a charge, follow the steps outlined below:

  1. Complete a Business Card Claims Statement of Disputed Item form.
  2. Fax the completed form to the bank at 888-678-6046.
  3. Upload to the PCard Center the original receipt and the completed Business Card Claims Statement of Disputed Item form, which will serve as supporting documentation for the disputed charge.

 

Updated on March 1, 2020

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