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  3. How do I contact the bank?
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  3. How do I contact the bank?

How do I contact the bank?

The financial institution issuing our PCards is Bank of America. Their phone number is (888) 449-2273.

Cardholders should only contact the bank whenever any of the following are needed:

  • To provide international travel updates
  • To report a lost/stolen card
  • To report fraudulent activity only

The bank cannot assist with card declines.

Please contact Card Services at (919) 515-8097 or cardservices_purchasing@ncsu.edu for help with declined transactions.

Updated on March 2, 2020

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