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How do I cancel a MarketPlace order?

To cancel a MarketPlace order before it has been submitted, select the Cancel Requisition option at the bottom of the checkout page.

To cancel an order that has already been placed, contact the supplier’s customer service department using the information provided in the Order Confirmation Email from the supplier.

If the order was recently received and has not been charged, you can Cancel the Receiver using the step-by-step instructions in this video tutorial.

For more information, please visit the MarketPlace Manual, Chapter 4: Placing an Order

Updated on January 5, 2024

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