• Features

    Your knowledge base provides support even when you’re not around. Always Available Support By offering self-service support with a knowledge base customers can help themselves without having to raise a support ticket. KnowAll frees up time for you and your team. Instant Answers KnowAll offers instant answers to your customers…

  • FAQ

    Create a Frequently Asked Questions page with KnowAll. From your WordPress dashboard select Pages > Add New. Set the title to FAQ. Then add your FAQs, using the built toggle shortcode found in the included Heroic Shortcode plugin. The result will look like the content below:-

  • Shortcodes

    This is a sample of the shortcodes available with the KnowAll theme, edit this page to see how to use them yourself Tabs Toggle Accordion Messages

  • Submit A Ticket

    Add a form to this page to link your support ticketing system With KnowAll, it can. When a customer gets stuck they can click on a link, right on the knowledge base article they are viewing and submit a ticket via your site (using a page like this with a…