Am I charged for double-sided copies? Yes. Each side that is printed is considered an impression and would account for a copy each in your monthly...
Can cardstock go through the copier? Yes, cardstock can be sent through the device, however, please update the paper type to avoid jams.
Can envelopes go through the copier? Yes, envelopes can be sent through the device via the bypass tray only, located on the left side of the...
Can transparency film go through the copier? Yes, however, the transparency must have the white strip on the left.
Do I have to dial 9 to send a fax outside of campus? No. You will have to input “7” plus the area code to use any off campus fax number.
How do I fax with a WolfCopy device? Select Fax and Scan Select Direct Input Select Fax 4 Input the fax number using the number 7 plus area...
How does the printer keep track of monochrome vs color printing? All devices are equipped with a counter that provides us the monochrome vs color impressions each month electronically.
I have a paper jam in my WolfCopy device. What do I do? Call (919) 515-HELP or email help@ncsu.edu and provide: The copier ID Information about the device that is jamming.
What is an access code? An access code is a one to sixteen digit code that links individuals to a fund source. Your code must...
Who is my WolfCopy Customer Service Representative? WolfCopy Customer Service Representatives are assigned by building. To find out who your representative is, please call (919) 515-HELP or...
WolfCopy User Manual The Procurement & Business Services Learn It page lists up-to-date resources for all WolfCopy including the WolfCopy User Manual, WolfCopy...