Am I charged for double-sided copies?
Yes. Each side that is printed is considered an impression and would account for a copy each in your monthly...
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Can cardstock go through the copier?
Yes, cardstock can be sent through the device, however, please update the paper type to avoid jams. -
Can envelopes go through the copier?
Yes, envelopes can be sent through the device via the bypass tray only, located on the left side of the... -
Can transparency film go through the copier?
Yes, however, the transparency must have the white strip on the left. -
Do I have to dial 9 to send a fax outside of campus?
No. You will have to input “7” plus the area code to use any off campus fax number. -
Do I have to pay extra for WolfCopy services and supplies?
All WolfCopy-owned and leased devices include repairs and supplies, excluding paper. However, paper can be an add-on for leased devices.... -
How do I fax with a WolfCopy device?
Select Fax and Scan Select Direct Input Select Fax 4 Input the fax number using the number 7 plus area... -
How do I relocate an MFD?
To relocate an MFD, please fill out a Relocate an MFD form (opens in a new tab). Read more: Procurement... -
How do I request a new WolfCopy MFD?
You can request a new Multifunction Device by filling out the Request a new MFD form (opens in new tab).... -
How does the printer keep track of monochrome vs color printing?
All devices are equipped with a counter that provides us the monochrome vs color impressions each month electronically. -
How much does WolfCopy charge for services?
To find up-to-date WolfCopy rates, please visit the Multifunction Device Plan Pricing page (opens a in new tab). Read more:... -
I have a paper jam in my WolfCopy device. What do I do?
Call (919) 515-HELP or email help@ncsu.edu and provide: The copier ID Information about the device that is jamming. -
What do I do if my printer is offline and will not turn on?
If your printer is offline or you are unable to connect to it, please call (919) 515-HELP or email help@ncsu.edu... -
What is a Mutifunctional Device (MFD)?
All of the WolfCopy devices are multifunctional, providing a solution that can replace several devices and be configured to meet... -
What is an access code?
An access code is a one to sixteen digit code that links individuals to a fund source. Your code must... -
What is WolfCopy?
WolfCopy provides managed print services to NC State faculty, staff, and students. Learn more: Procurement & Business Services, WolfCopy WolfCopy... -
What services does WolfCopy provide?
WolfCopy provides managed print services to NC State faculty, staff, and students. Since 1995, WolfCopy has met the document management... -
Where can I find coin operated MFDs?
Coin operated Multifunction devices are located in DH Hill Library, room 1102 and Hunt Library, 3rd Floor. Read more: Procurement... -
Who is my WolfCopy Customer Service Representative?
WolfCopy Customer Service Representatives are assigned by building. To find out who your representative is, please call (919) 515-HELP or... -
WolfCopy User Manual
The Procurement & Business Services Learn It page lists up-to-date resources for all WolfCopy including the WolfCopy User Manual, WolfCopy...