Am I charged for double-sided copies?
Yes. Each side that is printed is considered an impression and would account for a copy each in your monthly...
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Can cardstock go through the copier?
Yes, cardstock can be sent through the device, however, please update the paper type to avoid jams. -
Can envelopes go through the copier?
Yes, envelopes can be sent through the device via the bypass tray only, located on the left side of the... -
Can transparency film go through the copier?
Yes, however, the transparency must have the white strip on the left. -
Do I have to dial 9 to send a fax outside of campus?
No. You will have to input “7” plus the area code to use any off campus fax number. -
How do I fax with a WolfCopy device?
Select Fax and Scan Select Direct Input Select Fax 4 Input the fax number using the number 7 plus area... -
How does the printer keep track of monochrome vs color printing?
All devices are equipped with a counter that provides us the monochrome vs color impressions each month electronically. -
I have a paper jam in my WolfCopy device. What do I do?
Call (919) 515-HELP or email help@ncsu.edu and provide: The copier ID Information about the device that is jamming. -
What is an access code?
An access code is a one to sixteen digit code that links individuals to a fund source. Your code must... -
Who is my WolfCopy Customer Service Representative?
WolfCopy Customer Service Representatives are assigned by building. To find out who your representative is, please call (919) 515-HELP or... -
WolfCopy User Manual
The Procurement & Business Services Learn It page lists up-to-date resources for all WolfCopy including the WolfCopy User Manual, WolfCopy...