Can I remove an email address from the copier?
Best practice is for a WolfCopy Technician to complete this task for you. Please contact help@ncsu.edu or (919) 515-HELP and provide: Your...
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Can I scan to a thumb drive?
Yes. All WolfCopy devices are equipped with Scan to Thumb Drive capability. -
Can I update the email address for WolfCopy scan to email for my department?
Best practice is for a WolfCopy Technician to complete this task for you. Please contact help@ncsu.edu or (919) 515-HELP and... -
Do the WolfCopy copiers scan in color?
Yes, all WolfCopy devices scan in color. -
Do you offer faxing services?
WolfCopy does not offer faxing service. However, all WolfCopy devices are capable of faxing. -
Do you offer scanning as a service?
Currently, WolfCopy does not offer scanning as a service. However, all WolfCopy devices are capable of scan to email. -
Does my copier have fax capability?
Yes. All WolfCopy devices are equipped with fax capability. -
How do I request service for my WolfCopy device?
You can email help@ncsu.edu or call (919) 515-HELP. Please include: The copier ID (located on the front of the device)... -
How long will it take for my WolfCopy device to be serviced?
For supply services (toner, staples, etc), allow one hour for repair. All other issues are addressed within four hours of... -
How much do you charge to print business cards?
WolfCopy does not print business cards. You can use a MarketPlace supplier or contact WolfXpress for this service. -
I am not receiving scanned emails through the WolfCopy device. What do I do?
Check to ensure the email is not in your spam folder. If you still cannot locate the email, contact (919)... -
I am unable to fax with a WolfCopy device. Who do I contact?
Please contact help@ncsu.edu or (919) 515-HELP to place a request for service. Please provide: Your copier ID An explanation of... -
What is direct billing?
Direct Billing is a service that gives WolfCopy customers the ability to automatically distribute copies over multiple fund sources, by... -
What services does WolfCopy provide?
WolfCopy provides managed print services to NC State faculty, staff, and students. Since 1995, WolfCopy has met the document management...