Can I update a supplier’s email address in an invitation to connect to PaymentWorks after it has been sent? Once an invitation to PaymentWorks has been sent, the email address cannot be updated. Please send a new invitation to...
Do non-employees need a travel authorization? Yes. Non-employees traveling on university business, whose expenses are paid or reimbursed by the university, are subject to the same...
How do I create a PaymentWorks Payee Account? To create a PaymentWorks account, please follow the step-by-step instructions provided at Procurement & Business Services, Supplier Onboarding. In this...
How do I direct a supplier to make a payment via wire to Foundation or the Alumni Association? Please reach out to your business office or FAI for wire instructions. An Other Income transmittal will need to be...
How do I invite a supplier to PaymentWorks? To invite a supplier to PaymentWorks or to determine the invitation status of a supplier, follow the instructions outlined in...
How do I void and reissue a check issued to a vendor or individual? The process will differ depending on whether a check has been reported lost or missing, or if the university department...
How do update a remittance address in PaymentWorks? Once a vendor has been connected in PaymentWorks through the process outlined in Chapter 2 of the Supplier Information Manual...
How should vendors address invoices due and payable from a Foundation or other Associated Entity? The invoice should be issued to the Foundation or Associated Entity, not to the University or a specific college or...
What should I do with a credit (memo) issued by a supplier? Sometimes, suppliers issue credit memos for returned goods, overpayments, duplicate payments, exchanges, pricing discrepancies, rebates, etc. Credit Memorandums from suppliers...
Where can I find a current list of Marketplace suppliers? A list of current MarketPlace suppliers can be found on the MarketPlace Supplier Contact List. You can also “shop all...
Where can I find the Vendor ACH Enrollment Form? To request a Vendor ACH Enrollment Form, please contact: Terressa R. Yeakle Best Business Systems Analyst, Accounts Payable tryeakle@ncsu.edu