Can I update a supplier’s email address in an invitation to connect to PaymentWorks after it has been sent?
Once an invitation to PaymentWorks has been sent, the email address cannot be updated. Please send a new invitation to...
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Do non-employees need a travel authorization?
Yes. Non-employees traveling on university business, whose expenses are paid or reimbursed by the university, are subject to the same... -
How do I create a PaymentWorks Payee Account?
To create a PaymentWorks account, please follow the step-by-step instructions provided at Procurement & Business Services, Supplier Onboarding. In this... -
How do I direct a supplier to make a payment via wire to Foundation or the Alumni Association?
Please reach out to your business office or FAI for wire instructions. An Other Income transmittal will need to be... -
How do I invite a supplier to PaymentWorks?
To invite a supplier to PaymentWorks or to determine the invitation status of a supplier, follow the instructions outlined in... -
How do I void and reissue a check issued to a vendor or individual?
The process will differ depending on whether a check has been reported lost or missing, or if the university department... -
How do update a remittance address in PaymentWorks?
Once a vendor has been connected in PaymentWorks through the process outlined in Chapter 2 of the Supplier Information Manual... -
How should vendors address invoices due and payable from a Foundation or other Associated Entity?
The invoice should be issued to the Foundation or Associated Entity, not to the University or a specific college or... -
What should I do with a credit (memo) issued by a supplier?
Sometimes, suppliers issue credit memos for returned goods, overpayments, duplicate payments, exchanges, pricing discrepancies, rebates, etc. Credit Memorandums from suppliers... -
Where can I find a current list of Marketplace suppliers?
A list of current MarketPlace suppliers can be found on the MarketPlace Supplier Contact List. You can also “shop all... -
Where can I find the Vendor ACH Enrollment Form?
To request a Vendor ACH Enrollment Form, please contact: Terressa R. Yeakle Best Business Systems Analyst, Accounts Payable tryeakle@ncsu.edu