Can I submit a statement in the place of an invoice? This is not allowed. A supplier issued invoice is required.
Can I upload additional documentation after my PCard statement has been approved? Yes. Additional information can be added at any time. However, documentation can not be deleted once a statement has been...
Can you remove an image from my PCard statement? Yes. Contact Card Services at (919) 515-8097 or at cardservices_purchasing@ncsu.edu and provide: Related article: What is the university’s record retention...
Can you take my PCard off hold? No. Holds on PCards are due to late statements. A late statement is defined as a statement that is not...
Do I need to submit a statement for Fleet Card? Card Services does not require statements for fleet card transactions. We recommend the cardholder check with the departmental or college...
How do I request a proxy approval for a PCard statement? To request a proxy approval for a PCard statement, please send an email to Card Services at cardservices_purchasing@ncsu.edu and request...
How do I route my PCard statement for approval? This video tutorial will walk you through the process of routing a PCard statement for approval.
How do I update my supervisor on my PCard statement? Contact your department’s designated Human Resources specialist and request that they update your supervisor on the Job Data tab in...
How do I view old PCard statements? Navigate to the PCard Center tile in the portal and click on Statements in the menu on left. From there, use...
I didn’t receive an email to approve my PCard Statement. How do I approve it? Navigate to My Pack Portal and click on the Financial System Worklist tile to approve the statement.
I went to approve my PCard statement but it is not there. What happened? Approvals are a pooled worklist. This means that the approver who accesses the document first and approves it, satisfies that...
The cardholder/reconciler/approver is on vacation. How do we approve the PCard statement? The Pcard statement approval period is three weeks. Please make arrangements to route and approve the statement before going on...
What email notifications can PCard reconcilers opt in to receive? If a reconciler is marked “Yes” for email notifications, they will receive an email every Monday regarding any transactions that...
When will I be notified if my PCard statement has not been submitted? System-generated email reminders are sent out five business days prior to the statement due date. The college or departmental business...
Where can I find my paystub? To view, print or download your paystub (pay check), follow the instructions outlined below: Navigate to MyPack Portal. Enter your...