Can I update a supplier’s email address in an invitation to connect to PaymentWorks after it has been sent? Once an invitation to PaymentWorks has been sent, the email address cannot be updated. Please send a new invitation to...
How do I create a PaymentWorks Payee Account? To create a PaymentWorks account, please follow the step-by-step instructions in the Supplier Information Manual for Vendors, Chapter 2: Prepare...
How do I enter a one-time supplier? Follow the instructions outlined below to enter a One-Time Supplier Request through the Supplier Center. Navigate to MyPack Portal >...
How do I invite a supplier to PaymentWorks? To invite a supplier to PaymentWorks or to determine the invitation status of a supplier, follow the instructions outlined in...
How do I submit a W-9 form? The Supplier Information Manual for Vendors explains how to generate and submit an electronic W-9 form in the Complete Tax...
How do I update a supplier’s information in the voucher system? Suppliers who are already connected to the PaymentsWorks system can make general updates to supplier information in the Supplier Portal....
Is there a Supplier Information Manual? Yes. There are two Supplier Information Manuals: The Supplier Information Manual for Vendors provides clear step-by-step instructions for how to...
What is a W-9 form? The W-9 is an IRS form used to request a Taxpayer Identification Number and Certification.
What is PaymentWorks? Starting July of 2021, NC State partnered with PaymentWorks, a third-party onboarding platform that eliminates the risk of business payments...
Where in the Financial System do I find a vendor’s Supplier ID? To locate a Supplier ID, navigate to the Supplier Center via MyPack Portal and search by supplier name. You can...
Who can I contact for help with PaymentWorks? If you have questions about the PaymentWorks system. please contact supplier_onboarding@ncsu.edu. PaymentWorks support and information can also be found in...