Can I be my own PCard reconciler?
Please check with your college or division business office to be approved for this role.
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Can I have more than one PCard?
There are very few special circumstances that allow the PCard Program Administrator to provision a second PCard. Please send requests... -
Can I pay for food with my PCard?
Yes, as long as: The cardholder has funds that support that purchase and The food is not for per diem... -
Can I pay for moving expenses with the PCard?
Moving expenses for employees may not be paid on the PCard. Moving expenses for an office to relocate elsewhere may... -
Can I pay for the cost of a passport with my PCard?
Yes, as long as the employee has upcoming international travel where the passport would be required. -
Can I pay NC State entities with my PCard?
Yes. Any NC State department or program that accepts Visa as a payment method can be paid with a PCard. -
Can I unreconcile a PCard transaction?
Yes, as long as the transaction was marked “reconciled” in the same business day. To unreconcile a PCard Transaction: Navigate... -
Can I use my PCard at a restaurant?
Yes, as long as the card has the “meals” profile enabled. The PCard should not be used for per diem... -
Can I use my PCard to buy something on eBay?
Yes, as long as it is for a good and not a service provided by an individual. Read more: Non-Allowable... -
Can I use my PCard to pay for StateView hotel stays?
Cardholders can pay the StateView hotel using their PCard when bringing in external guests for a hotel stay. For all... -
Can I use the PCard at Sam’s, BJ’s and Costco?
Yes. The PCard can be used at warehouse clubs, as long as Visa is accepted. -
Can I use the PCard to prepay a night’s stay at a hotel?
Yes, as long as the hotel requires one night to be paid in advance. -
Do I need a zero balance receipt for hotel PCard charges?
No. Zero balance receipts are not required for hotel charges. The Card Services Team can verify that the correct charges... -
Do I need to do a foreign currency conversion for my international transaction charges?
No. Currency conversions are not required for PCard transactions. The Card Services Team has access to the transaction’s posted dates... -
Do I need to put a business purpose on my PCard receipt?
Yes. The business purpose should be clearly noted on the receipt prior to uploading it to the PCard Center. -
How do I add a new “Ship to” location?
Contact the Help Desk by calling (919) 515-HELP or sending an email at help@ncsu.edu with a request to add a... -
How do I change my name on my PCard?
To request a replacement card, please follow the steps outlined below: Go to MyPack Portal. From the drop-down menu, select Financial System... -
How do I contact the bank?
The financial institution issuing our PCards is Bank of America. Their phone number is (888) 449-2273. Cardholders should only contact... -
How do I dispute a PCard charge?
Disputes are for charges that are legitimate but perhaps the cardholder was charged a different amount, the box was damaged,... -
How do I reconcile a PCard transaction?
This video tutorial will walk you through the process of reconciling a PCard transaction. Click on the image below to... -
How do I request a PCard?
To request a PCard, please follow the steps outlined below: Go to MyPack Portal. From the drop-down menu, select Financial System Homepage.... -
How do I route my PCard statement for approval?
This video tutorial will walk you through the process of routing a PCard statement for approval. -
How do I upload a PCard receipt?
This video tutorial will walk you through the process of uploading a PCard receipt into the PCard Center and how... -
How do I verify if my MarketPlace order has been paid for?
To verify if your MarketPlace order has been paid for, follow the steps outlined below: Go to MyPack Portal. From... -
How often do I need to make a purchase to keep my PCard active?
A PCard needs activity at least once every 12 months to remain in an active status. -
I am getting an error when uploading my PCard receipt. What should I do?
Close all open browsers and attempt to upload the receipt again. If you are still having issues, please contact Card... -
I am going on extended leave. What do I do with my PCard?
Keep the card in a secure place until you return. Notify your reconciler of your extended absence. The reconciler will... -
I am receiving emails to approve PCard Statements but I should not. How do I fix this?
Please contact Card Services at (919) 515-8097 or cardservices_purchasing@ncsu.edu and provide: The name of the cardholder The name of the... -
I am transferring departments. What do I do with my PCard?
Please follow the steps outlined below: Go to MyPack Portal. From the drop-down menu, select Financial System Homepage. Navigate to the PCard Center tile.... -
I got a suspicious email about my PCard. Should I open it?
No, this is probably a phishing scam! The bank does not have your contact information (phone or email) and, therefore,...