Are travel reimbursements denied when personal travel is added to the trip? Travel Reimbursements (TR) are not denied when personal travel is added to the trip. However, please keep the following in...
Can an invoice be paid using a PCard? Yes. However, it is the cardholder’s responsibility to verify that the source and use of funds are within the Spending...
Can I be my own PCard reconciler? Please check with your college or division business office to be approved for this role.
Can I buy an airline ticket with my PCard if personal travel is included in my trip? Yes. However, the traveler should not purchase airline tickets for trips that include personal travel which is a higher price...
Can I have more than one PCard? There are very few special circumstances that allow the PCard Program Administrator to provision a second PCard. Please send requests...
Can I pay for food with my PCard? Yes, as long as: The cardholder has funds that support that purchase and The food is not for per diem...
Can I pay for moving expenses with the PCard? Moving expenses for employees may not be paid on the PCard. Moving expenses for an office to relocate elsewhere may...
Can I pay for the cost of a passport with my PCard? Yes, as long as the employee has upcoming international travel where the passport would be required.
Can I pay NC State entities with my PCard? The only NC State entity that can be paid with a PCard is Campus Enterprises (for example, dining facilities like...
Can I purchase books on Kindle ? Yes, digital content, such as digital books, can be purchased using the PCard. Digital content cannot be purchased through the...
Can I purchase gift cards with the PCard? Yes. Gift Cards may be purchased for employees and for non-employees. Read more: PCard Manual for Cardholders, Gift Cards
Can I rent a car with my Pcard? Yes. Please make sure that the employee has a fully approved Travel Authorization (TA) in place prior to booking. Refer...
Can I spend more than $5,000 on my PCard? Yes. Please contact Card Services at (919) 515-8097 or cardservices_purchasing@ncsu.edu and provide information regarding the exact cost and a description...
Can I unreconcile a PCard transaction? Changes can be made to transaction reconciling details as long as this is done on the same business day the...
Can I use my PCard at a restaurant? Yes, as long as the card has the “meals” profile enabled. The PCard should never be used for per diem...
Can I use my PCard to buy something on eBay? Yes, as long as it is for a good and not a service provided by an individual. Read more: Non-Allowable...
Can I use my PCard to ship a package? The use of the university PCard can be used to pay for the cost of shipping a FedEx package. However,...
Can I use the PCard at Sam’s, BJ’s and Costco? Yes. The PCard can be used at warehouse clubs, as long as Visa is accepted.
Can I use the PCard to prepay a night’s stay at a hotel? Yes, as long as the hotel requires one night to be paid in advance. It is not a pre-payment. The...
Can someone else use my PCard? The cardholder is the only authorized user of the PCard. For additional information, please refer to the Card Security section...
Can you take my PCard off hold? No. Holds on PCards are due to late statements. A late statement is defined as a statement that is not...
Do I need a zero balance receipt for hotel PCard charges? No. Zero balance receipts are not required for hotel charges. The Card Services Team can verify that the correct charges...
Do I need to do a foreign currency conversion for my international transaction charges? No. Currency conversions are not required for PCard transactions. The Card Services Team has access to the transaction’s posted dates...
Do I need to put a business purpose on my PCard receipt? Yes. The business purpose should be clearly noted on the receipt prior to uploading it to the PCard Center.
How do I add a new “Ship to” location? Contact the Help Desk by calling (919) 515-HELP or sending an email to help@ncsu.edu with a request to add a...
How do I change my name on my PCard? To request a replacement card, please follow the steps outlined below: Go to MyPack Portal. From the drop-down menu, select Financial System...
How do I complete the year-end close out process? To assist with the year-end closeout process, and in alignment with the Office of Finance and Administration Principles of Work,...
How do I contact the bank? The financial institution issuing our PCards is Bank of America. Their phone number is (888) 449-2273. Cardholders should only contact...
How do I dispute a PCard charge? Disputes are for charges that are legitimate but perhaps the cardholder was charged a different amount, the box was damaged,...