Can I update a supplier’s email address in an invitation to connect to PaymentWorks after it has been sent?
Once an invitation to PaymentWorks has been sent, the email address cannot be updated. Please send a new invitation to...
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Can services be provided by a one-time supplier?
Suppliers who provide a service may not be added as a one-time vendor. Instead, the supplier should be sent an... -
Do existing vendors keep their Supplier ID after connecting in PaymentWorks?
Yes, existing vendors will keep their Supplier ID after registering with PaymentWorks. In some cases, such as a change in... -
Does the PaymentWorks supplier registration system have a cost?
No. The PaymentWorks supplier registration system is a no-cost onboarding system for vendors. Related article: What is PaymentWorks? -
How do I create a PaymentWorks Payee Account?
To create a PaymentWorks account, please follow the step-by-step instructions in the Supplier Information Manual for Vendors, Chapter 2: Prepare... -
How do I invite a supplier to PaymentWorks?
To invite a supplier to PaymentWorks or to determine the invitation status of a supplier, follow the instructions outlined in... -
How do update a remittance address in PaymentWorks?
Once a vendor has been connected in PaymentWorks through the process outlined in Chapter 2 of the Supplier Information Manual... -
Is there a Supplier Information Manual?
Yes. There are two Supplier Information Manuals: The Supplier Information Manual for Vendors provides clear step-by-step instructions for how to... -
What is PaymentWorks?
Starting July of 2021, NC State partnered with PaymentWorks, a third-party onboarding platform that eliminates the risk of business payments... -
Who can I contact for help with PaymentWorks?
If you have questions about the PaymentWorks system. please contact supplier_onboarding@ncsu.edu. PaymentWorks support and information can also be found in...