Am I allowed to send/receive hazardous materials/dangerous goods through FedEx? Shipping hazardous material and shipping with dry ice requires special documentation by the shipping company. Before shipping hazardous material, you...
Can I have items shipped to my home? Purchasing business-related items and shipping them to your home is not allowed. The Ship to and the Pick up Location...
Can I use FedEx Shipping Manager for LTL freight? Yes. However, LTL (Less than Truckload) Freight Services must be purchased outside of MarketPlace. This type of freight is for...
Can I use my PCard to ship a package? Yes. However, the university discount will not be applied. Ship your packages through the MarketPlace to take advantage of the...
Can I use the university’s master account number for the billing of shipping charges at a FedEx store? No. Unauthorized use of NC State’s FedEx Master Account amounts to misappropriation of state property and is strictly prohibited. Ship your...
Do I have to use FedEx for shipping services? No, you do not have to use FedEx for shipping services. Non-marketplace shipments paid by PCard will not receive the...
How do I add/delete Project IDs on the Fedex.com Reference List? After your SAR Administrator has established your shipper Role, you will be able to update the Fedex Section in My...
How do I get MarketPlace Shipper access? Before you can gain FedEx Shipper access , you will need to make sure that the following steps are successfully...
How do I get the FedEx Shopper/Shipper Role? Gaining FedEx Shopper/Shipper access requires two steps: STEP 1: Confirm with your SAR Administrator that: STEP 2: Set Up the...
How do I initiate a FedEx shipment? For step-by-step instructions on how to initiate FedEx shipments, please refer to the Shipping and Receiving Manual > Shipping with...
How do I make a FedEx payment? If the FedEx shipment was initiated from the MarketPlace, the payment is processed automatically. No additional action is needed. If...
How do I reset my Fedex.com password? There are two options to reset the FedEx password: Use the reset password option on the Fedex.com sign-in screen. Submit...
How do I send a bulk shipment with FedEx? Bulk shipments are not available through FedEx at this time. If you frequently need to send bulk shipments, there are...
How do I send mail through University Mail Services? University Mail Services strives to provide courteous, cost-effective, high-quality mail services to our customers. They work exclusively with the United...
How do I track a FedEx shipment? To track the status of your shipment, follow the instructions outlined below. Navigate to FedEx.com > Tracking. Enter the Tracking...
How do I update the FedEx section in MyPack Portal? Once your SAR Administrator has set up your Shipper/Shopper role, you will be able to update the My Profile FedEx...
How to create a reverse shipping label ? A FedEx Reverse Label is used to pay for shipping charges for packages that are sent to campus. To create...
I am getting a FedEx error message. What should I do? FedEx error messages can occur for various reasons. If you receive an error message from FedEx, submit a Help Desk...
I am unable to login to FedEx with my credentials. What do I do? Contact the Help Desk at help@ncsu.edu.
What is the Fedex Master Account Number? The FedEx Master Account Number is only available for Procurement & Business Services FedEx Administrators. If you need to pay...
Which FedEx shipping services are available through Marketplace? The FedEx Shipping service types available through the MarketPlace are: First Overnight Priority Overnight Standard Overnight FedEx 2Day AM FedEx...