Can I update an invoice to be the correct amount for an ePayables supplier? No, this is done by Card Services. To change an invoice for an ePayables supplier, contact Card Services at (919) 515-6130...
Do I have to participate in the virtual payables program? While Virtual Payables is the preferred method of payment, participation is voluntary. If you do not accept credit cards or...
How are non-MarketPlace suppliers paid? The available payment mechanisms for non-MarketPlace suppliers are the following, in order of preference: PCard: The Procurement Card (PCard) is...
How do I know if a payment has been sent to the supplier? To find out if a payment has been sent to a supplier, follow the steps outlined below. Navigate to the...
How do I know if a payment has been sent to the supplier? Navigate to the Voucher Entry page Enter the invoice number to pull up the associated voucher. Click on the Payments...
How do I know if a supplier is a Virtual Payables supplier? To determine if a supplier is a participant in the Virtual Payables program, Navigate to the Financials System Homepage. Click...
How do I know if my invoice has been paid? To find out if a supplier invoice has been paid, follow the steps outlined below. Go to MyPack Portal. From...
I disagree with the amount due on an invoice for an ePayables supplier. What do I do? Contact Card Services at (919) 515-6130 or ncsu_epay@ncsu.edu and provide the following information: Voucher ID Copy of the invoice displaying...
The supplier wants to be paid through ACH instead of ePayables. What do I do? Send an email to ncsu_epay@ncsu.edu and provide the following information: Supplier name Vendor ID Card Services will deactivate the supplier...
What is the Virtual Payables program? Virtual Payables is one of the three preferred electronic payment mechanisms for non-MarketPlace suppliers. The supplier is provided a dedicated...
Who should a supplier contact for questions regarding ePay? Please contact the Virtual Payables Administrator at ncsu_epay@ncsu.edu. Read more: Procurement & Business Services, Virtual Payables for Campus