Can I update an invoice to be the correct amount for an ePayables supplier? No, this is done by Card Services. To change an invoice for an ePayables supplier, contact Card Services at (919) 515-6130...
How do I know if a payment has been sent to the supplier? To find out if a payment has been sent to a supplier, follow the steps outlined below. Navigate to the...
How do I know if my invoice has been paid? To find out if a supplier invoice has been paid, follow the steps outlined below. Go to MyPack Portal. From...
How to pay non-MarketPlace Suppliers? The available payment mechanisms for non-MarketPlace suppliers are the following, in order of preference: PCard: The Procurement Card (PCard) is...
I disagree with the amount due on an invoice for an ePayables supplier. What do I do? Contact Card Services at (919) 515-6130 or ncsu_epay@ncsu.edu and provide the following information: Voucher ID Copy of the invoice displaying...
The supplier wants to be paid through ACH instead of ePayables. What do I do? Send an email to ncsu_epay@ncsu.edu and provide the following information: Supplier name Vendor ID Card Services will deactivate the supplier...
Who should a supplier contact for questions regarding ePay? Please contact the Virtual Payables Administrator at ncsu_epay@ncsu.edu. Read more: Procurement & Business Services, Virtual Payables for Campus