Can I change my Fleet Card PIN number?
No. The PIN is assigned by the issuing bank and cannot be changed.
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Can I get roadside assistance on my Fleet Card?
All newly issued Fleet Cards have this feature automatically enabled. For older cards that do not have this capability, please... -
Can I purchase fuel with my PCard?
Yes, you can purchase fuel with a PCard. -
Can I request a Fleet Card for a piece of equipment?
Yes. A Fleet Card can be requested for small equipment. Use the serial number as the VIN number on the... -
Can I request a Fleet Card for someone else?
No. Only the potential cardholder can complete the online application. -
Can I request multiple Fleet Cards at one time?
Yes. While in the application, click on the plus (+) sign to the far right of the row in the... -
Can I transfer a Fleet Card to another individual?
No. The current cardholder will need to submit a request to Inactivate Card in the Fleet Card Center. The new... -
Can someone else pick up my Fleet Card for me?
Yes. Please contact Card Services at cardservices_purchasing@ncsu.edu and provide the cardholder name and the name of the individual approved to... -
Can you request a Fleet card for me?
No. The potential cardholder is the only person able to submit the online Fleet Cad application. Read more: Fleet Cardholder... -
Do I need a receipt for my Fleet Card purchases?
Card Services does not require receipts for Fleet Card transactions. We recommend that the cardholder check with the departmental or... -
Do I need to complete a mileage log for my Fleet Card?
Card Services does not require mileage logs for Fleet Card transactions. However, we do recommend that the cardholder check with... -
Do I need to submit a statement for Fleet Card?
Card Services does not require statements for fleet card transactions. We recommend the cardholder check with the departmental or college... -
How do I apply for a PCard?
For step-by-step instructions and an overview of the PCard application process, visit the PCard Manual for Cardholders, Chapter 1: How... -
How do I cancel a Fleet Card?
To cancel a Fleet Card, follow the steps outlined below: Go to MyPack Portal. From the drop-down menu, select Financial System Homepage.... -
How do I cancel a PCard?
Navigate to the PCard Center tile in the portal and click on Inactivate Card. -
How do I reconcile a PCard transaction?
This video tutorial will walk you through the process of reconciling a PCard transaction. -
How do I request a Fleet Card?
To request a Fleet Card, follow the steps outlined below: Go to MyPack Portal. From the drop-down menu, select Financial... -
I am transferring departments. What do I do with my PCard?
Please follow the steps outlined below: -
I have a larger vehicle. Can I get an increased Fleet Card spending profile?
Yes. Please contact Card Services at (919) 515-6130 or cardservices_purchasing@ncsu.edu and provide: The license plate number What limits are needed... -
I lost my PCard. What do I do?
Navigate to the PCard Center tile in the portal and click on Request Replacement Card. -
My vehicle is not listed in the application. How do I add it?
Go to MyPack Portal. From the drop-down menu, select Financial System Homepage. Navigate to the Fleet Card Center tile. Click... -
What is my Fleet Card PIN number?
To view your Fleet Card PIN number, follow the steps outlined below: Go to MyPack Portal. From the drop-down menu, select Financial... -
Where can I use my Fleet Card?
Fleet Cards can be used at 95% of US fuel stations and over 45,000 service locations. To see a complete...