How do I find out where a SUB or IDT billing came from? From the University Controller’s Office website, under Cash Management and Banking Policies, Procedures, & Guidelines, select SUB/IDT Journal Masks. For...
How do I know if my MarketPlace order has been paid? After your MarketPlace order has been submitted and fully approved, you will receive an order confirmation from the supplier. This...
How do I resolve a billing issue? For help resolving a billing issue, please submit a Help Desk ticket at help@ncsu.edu
How does the printer keep track of monochrome vs color printing? All devices are equipped with a counter that provides us the monochrome vs color impressions each month electronically.
How is gas cylinder rental billed? Rental is billed based on the number of cylinders purchased and on a per day basis. Liquid gases are $1.72...
How should vendors address invoices due and payable from a Foundation or other Associated Entity? The invoice should be issued to the Foundation or Associated Entity, not to the University or a specific college or...
I have a question about my WolfCopy bill. Who do I contact? You may contact Nikki Faison at dsfaison@ncsu.edu or (919) 515-8098. Read more: WolfCopy Customer Manual, Rates and Invoicing
My gas rental just posted to WRS. When will invoices post to the web? Invoices will post to the web within 24 hours of posting to WRS.
What is the PCard billing address? The PCard billing address is: 2721 Sullivan Drive Campus Box 7212 Raleigh, NC, 27695
When is gas cylinder rental billed? Gas cylinder rental is billed by the 15th of the month. Rental is invoiced a month in arrears. Read more:...
When will WolfCopy invoices be posted? WolfCopy invoices are posted by the 15th of the month for the prior month’s billing. Read more: WolfCopy Customer Manual,...
Where can I find university billing policies? To inquire about NC State’s billing policies, please contact Misty Wilson in the University Controller’s Office. Read more: Accounts Receivable,...