Supplier Information
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Can an honorarium be paid as a one time supplier payment?
No because, Honorariums are considered income to the recipients. All recipients of honorariums must register with NC State through the... -
Can I update a supplier’s email address in an invitation to connect to PaymentWorks after it has been sent?
Once an invitation to PaymentWorks has been sent, the email address cannot be updated. Please send a new invitation to... -
Do existing vendors keep their Supplier ID after connecting in PaymentWorks?
Yes, existing vendors will keep their Supplier ID after registering with PaymentWorks. In some cases, such as a change in... -
Does the PaymentWorks supplier registration system have a cost?
No. The PaymentWorks supplier registration system is a no-cost onboarding system for vendors. Related article: What is PaymentWorks? -
How do I add or update a supplier’s address?
To view a vendor’s address follow the steps outlined below: Log into MyPack Portal. Select the Financial System Homepage from... -
How do I create a PaymentWorks Payee Account?
To create a PaymentWorks account, please follow the step-by-step instructions provided at Procurement & Business Services, Supplier Onboarding. In this... -
How do I enter a one-time supplier?
Follow the instructions outlined below to enter a One-Time Supplier Request through the Supplier Center. Navigate to MyPack Portal >... -
How do I invite a supplier to PaymentWorks?
To invite a supplier to PaymentWorks or to determine the invitation status of a supplier, follow the instructions outlined in... -
How do I know if a payment has been sent to the supplier?
Example of where a supplier has been noticed to take payment and has done so: Read More: Virtual Payables for... -
How do I know if a supplier has banking information on file?
Supplier banking information is only visible to the supplier and to NC State’s Supplier Onboarding & Information Management team. If... -
How do I know if a supplier is a Virtual Payables supplier?
To determine if a supplier is a participant in the Virtual Payables program, Navigate to the Financials System Homepage. In... -
How do I know if my request to update a supplier’s remittance address has been processed?
Once a vendor has added their remittance address and it is approved by the Supplier Onboarding Team, the requestor will... -
How do I process a foreign supplier invoice that is in foreign currency?
If the cost of the foreign item is $5,000 U.S. dollars or higher, a requisition must be submitted for processing.... -
How do I remove supplier invitations in PaymentWorks?
Email invitations for suppliers to join PaymentWorks cannot be deleted. Once an invitation has been sent, that particular invitation cannot... -
How do I search for a supplier in the contracts portal?
To locate a Supplier ID in the Contract Portal, follow the instructions outlined in the Supplier Information Manual (for Campus). If... -
How do I submit a W-9 form?
For instructions on how to generate and submit an electronic W-9 form to PaymentWorks, please refer to the Supplier Onboarding... -
How do I update a supplier’s information in the voucher system?
Suppliers who are already connected to the PaymentsWorks system can make general updates to supplier information in the Supplier Portal.... -
How do update a remittance address in PaymentWorks?
Once a vendor has been connected in PaymentWorks through the process outlined in Chapter 2 of the Supplier Information Manual... -
How does a supplier provide their banking information?
A supplier can enter their banking information in PaymentWorks, NC State’s supplier information management system, during the registration process. They... -
How long is the PaymentWorks registration process?
The time required to process and approve a PaymentWorks registration depends on the information provided. After suppliers complete the registration... -
If a vendor fills out a W-8EXP form will they also need to provide ACH information?
A W-8EXP form is used for a foreign supplier to provide their tax information. It is not related to their... -
Is a W-9 needed to pay a supplier for royalties?
Yes. If making payments for a royalty type payment, a W-9 is needed to set up a new supplier vendor.... -
Is there a Supplier Information Manual?
Yes. There are two resources for Supplier Information management: -
What is a W-9 form?
The W-9 is an IRS form used to request a Taxpayer Identification Number and Certification. -
What is PaymentWorks?
Starting July of 2021, NC State partnered with PaymentWorks, a third-party onboarding platform that eliminates the risk of business payments... -
What is the Virtual Payables program?
Virtual Payables is one of the three preferred electronic payment mechanisms for non-MarketPlace suppliers. The supplier is provided a dedicated... -
When would it be beneficial to set up a one-time supplier?
One-Time Suppliers are used to issue a one-time payment for: Refunds Non-NC State student payments Interview reimbursements Scholarship donor payments -
Who can I contact for help with PaymentWorks?
If you have questions about the PaymentWorks system. please contact supplier_onboarding@ncsu.edu. PaymentWorks support and information can also be found in...
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