Am I allowed to send/receive hazardous materials/dangerous goods through FedEx?
Shipping hazardous material and shipping with dry ice requires special documentation by the shipping company. Before shipping hazardous material, you...
Shipping and Receiving
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Can I have items shipped to my home?
Purchasing business-related items and shipping them to your home is not allowed. The Ship to and the Pick up Location... -
Can I use FedEx Shipping Manager for LTL freight?
Yes. However, LTL (Less than Truckload) Freight Services must be purchased outside of MarketPlace. This type of freight is for... -
Can I use my PCard to ship a package?
The use of the university PCard can be used to pay for the cost of shipping a FedEx package. However,... -
Can I use the university’s master account number for the billing of shipping charges at a FedEx store?
No. Unauthorized use of NC State’s FedEx Master Account amounts to misappropriation of state property and is strictly prohibited. Shipments made... -
Do I have to use FedEx for shipping services?
No, you do not have to use FedEx for shipping services. Non-marketplace shipments paid by PCard will not receive the... -
Does the university provide customs clearance services?
Yes. All orders for equipment from foreign suppliers must be cleared through U.S. Customs before they can be delivered to... -
How do I add/delete Project IDs on the Fedex.com Reference List?
After your SAR Administrator has established your shipper Role, you will be able to update the Fedex Section in My... -
How do I get MarketPlace Shipper access?
Before you can gain FedEx Shipper access , you will need to make sure that the following steps are successfully... -
How do I get the FedEx Shopper/Shipper Role?
Gaining FedEx Shopper/Shipper access requires two steps: STEP 1: Confirm with your SAR Administrator that: You have been granted MarketPlace... -
How do I make a FedEx payment?
If the FedEx shipment was initiated from the MarketPlace, the payment is processed automatically. No additional action is needed. If... -
How do I reset my Fedex.com password?
There are two options to reset the FedEx password: Use the reset password option on the Fedex.com sign-in screen. Submit... -
How do I send a bulk shipment with FedEx?
Bulk shipments are not available through FedEx at this time. If you frequently need to send bulk shipments, there are... -
How do I track a FedEx shipment?
To track the status of your shipment, follow the instructions outlined below. Navigate to FedEx.com > Tracking. Enter the Tracking... -
How to create a reverse shipping label ?
A FedEx Reverse Label is used to pay for shipping charges for packages that are sent to campus. To create... -
How to set-up and make changes to FedEx section in MyPack Portal?
Once your SAR Administrator has set-up your Shipper/Shopper role, you will be able to update the My Profile FedEx section... -
I am getting a FedEx error message. What should I do?
FedEx error messages can occur for various reasons. If you receive an error message from FedEx, submit a Help Desk... -
I am unable to login to FedEx with my credentials. What do I do?
Contact the Help Desk at help@ncsu.edu. -
Shipping and Receiving Resources
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What is the Fedex Master Account Number?
The FedEx Master Account Number is only available for Procurement & Business Services FedEx Administrators. If you need to pay... -
Which FedEx shipping services are available through Marketplace?
The FedEx Shipping service types available through the MarketPlace are: First Overnight Priority Overnight Standard Overnight FedEx 2Day AM FedEx...