Am I allowed to send/receive hazardous materials/dangerous goods through FedEx? Shipping hazardous material and shipping with dry ice requires special documentation by the shipping company. Before shipping hazardous material, you...
Can I use FedEx Shipping Manager for LTL freight? Yes. However, LTL (Less than Truckload) Freight Services must be purchased outside of MarketPlace. This type of freight is for...
Can I use my PCard to ship a package? The use of the university PCard can be used to pay for the cost of shipping a FedEx package. However,...
Can I use the university’s master account number for the billing of shipping charges at a FedEx store? No. Using the university’s master account is strictly prohibited. Ship your packages through the MarketPlace to take advantage of the...
Do I have to use FedEx for shipping services? No, you do not have to use FedEx for shipping services. There are two preferred methods for shipping packages outside...
How do I add/delete Project IDs on the Fedex.com Reference List? After your SAR Administrator has established your shipper Role, you will be able to update the Fedex Section in My...
How do I create a reverse shipping label ? A FedEx Reverse Label is used to pay for shipping charges for packages that are sent to campus. To create...
How do I get MarketPlace Shipper access? Before you can gain FedEx Shipper access , you will need to make sure that the following steps are successfully...
How do I get the FedEx Shopper/Shipper Role? Gaining FedEx Shopper/Shipper access requires two steps: STEP 1: Confirm with your SAR Administrator that: You have been granted MarketPlace...
How do I make a FedEx payment? If the FedEx shipment was initiated from the MarketPlace, the payment is processed automatically. No additional action is needed. If...
How do I reset my Fedex.com password? There are two options to reset the FedEx password: Use the reset password option on the Fedex.com sign-in screen. Submit...
How do I send a bulk shipment with FedEx? Bulk shipments are not available through FedEx at this time. If you frequently need to send bulk shipments, there are...
How to set-up and make changes to FedEx section in MyPack Portal? Once your SAR Administrator has set-up your Shipper/Shopper role, you will be able to update the My Profile FedEx section...
I am getting a FedEx error message. What should I do? FedEx error messages can occur for various reasons. If you receive an error message from FedEx, submit a Help Desk...
I am unable to login to FedEx with my credentials. What do I do? Contact the Help Desk at help@ncsu.edu.
What is the Fedex Master Account Number? The FedEx Master Account Number is only available for Procurement & Business Services FedEx Administrators. If you need to pay...
Which FedEx shipping services are available through Marketplace? The FedEx Shipping service types available through the MarketPlace are: First Overnight Priority Overnight Standard Overnight FedEx 2Day AM FedEx...