Can I submit a statement in the place of an invoice?
This is not allowed. A supplier issued invoice is required.
Payments
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Can I update an invoice to be the correct amount for an ePayables supplier?
No, this is done by Card Services. To change an invoice for an ePayables supplier, contact Card Services at (919) 515-6130... -
Card Services Resources (PCard, Fleet Card, Virtual Payables)
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Do I have to enter a receiving report in order for payment to be processed?
Yes. general purchase orders that require receiving must be received in the Financial System before payment to the supplier may... -
Does the supplier have to enroll in ePayables?
The available payment mechanisms for non-MarketPlace suppliers are the following, in order of preference: PCard Virtual Payables Paymode-X If the... -
Has my payment been sent to the supplier?
To find out if a payment has been sent to a supplier, follow the steps outlined below. Go to MyPack... -
How do I know if my invoice has been paid?
To find out if a supplier invoice has been paid, follow the steps outlined below. Go to MyPack Portal. From... -
How do I know when my PO invoice has been processed for payment?
To find out if a Purchase Order has been process for payment, please follow the steps outlined below. Log into... -
How do I submit a Foreign Wire Request?
Complete and submit the appropriate foreign wire transfer form located under Forms/Wires on the Controller’s Office website. -
How do I verify if my MarketPlace order has been paid for?
To verify if your MarketPlace order has been paid for, follow the steps outlined below: Go to MyPack Portal. From... -
How do we pay a foreign supplier who requests a wire transfer payment?
Complete and submit the appropriate foreign wire transfer form located under Forms/Wires on the Controller’s Office website. -
How long does it take for a PO invoice to pay?
Allow five to seven business days (non-peak processing times), from the date the invoice is received in AP for processing.... -
I disagree with the amount due on an invoice for an ePayables supplier. What do I do?
Contact Card Services at (919) 515-6130 or ncsu_epay@ncsu.edu and provide the following information: Voucher ID Copy of the invoice displaying... -
The supplier wants to be paid through ACH instead of ePayables. What do I do?
Send an email to ncsu_epay@ncsu.edu and provide the following information: Supplier name Vendor ID Card Services will deactivate the supplier... -
What documentation is required to pay a foreign entity?
A current signed W-8BEN-E Form is required to process payments for foreign entities. Depending on the type of payment, taxes... -
What is required to pay an honorarium?
An honorarium is a monetary token of appreciation in lieu of payment for services. To request payment for an honorarium,... -
What should I do with a credit issued by a supplier?
Sometimes, supplier issue credit memos for returned goods, overpayments, duplicate payments, exchanges, pricing discrepancies, rebates, etc. Credit Memorandums from suppliers... -
Where can I find the Vendor ACH Enrollment Form?
To request a Vendor ACH Enrollment Form, please contact: Terressa R. Yeakle Best Business Systems Analyst, Accounts Payable tryeakle@ncsu.edu -
Who should a supplier contact for questions regarding ePay?
Please contact the Virtual Payables Administrator at ncsu_epay@ncsu.edu. Read more: Procurement & Business Services, Virtual Payables for Campus -
Who should be contacted if a supplier has a question regarding PayMode-X payments?
For Paymode-X questions, please contact the Assistant Director, Technology & Payment Programs. Read more: Procurement & Business Services, Paymode-X