Are there fees involved in credit card sales?
There are several fee components related to accepting credit card sales. Merchant fees are approximately 3% of transactions. Additional details...
Merchant Services
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Can revenues from one project be shared with another project?
Specific transfers where there is sharing of specific revenues are done using 1 of 2 methods depending on whether or... -
Do I have to have an ongoing business in order to open an E-Store?
E-Stores are available for both one-time and short-term activities. Contact merchant services for more information: merchantservices@ncsu.edu or 919-515-7204. -
Does the university allow the use of Bluefin devices to collect credit card payments?
Bluefin is a merchant service equipment that can be used in conjunction with certain software to collect in-person credit card... -
How are my credit card sales funded?
SunTrust Merchant Services/Fiserv is the processor for all Visa, Mastercard, and Discover transactions. American Express is the processor for all... -
How do I apply for a Merchant ID?
To apply for a Merchant ID, follow the steps outlined below: Send an email to merchantservices@ncsu.edu and indicate your need... -
How do I apply for an E-Store for a low volume or one-time use?
Contact merchantservices@ncsu.edu or hmkozlow@ncsu.edu to discuss your needs. If advised, submit a HigherOne eStore Request Form. Once completed and submitted,... -
How do I apply to accept credit cards for payment?
To apply to accept credit cards for payment, follow the steps outlined below: Send an email to merchantservices@ncsu.edu and indicate... -
How do I dispose of old credit card equipment?
Old credit card equipment should be dropped off with Jennifer Bell at the University Controller’s Office. University Controller’s Office Location:... -
How do I rent credit card equipment?
Submit your request via email at merchantservices@ncsu.edu. The Merchant Services Team will verify that the potential operators of the requested credit... -
How do I request a new e-store if I have an existing e-store?
To apply for an additional E-Store, follow the steps outlined below: Submit a HigherOne eStore Request Form. Once the form... -
How do I request new credit card equipment?
Submit your request via email at merchantservices@ncsu.edu. You will receive information about the types of credit card equipment that is... -
How do I sign up for PCI training?
Submit your request via email at merchantservices@ncsu.edu and provide the name and Unity ID of the participants. Once enrolled, an email... -
What are the responsibilities of merchants?
In addition to maintaining PCI compliance, merchants are responsible for the daily processing of credit card transactions using best practices... -
What is PCI compliance?
The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL... -
What is the daily deposit threshold?
Funds received by schools, departments, or units of the university must be deposited at the University Cashier’s Office by personnel... -
What kind of options are available to take credit cards for payment?
The most used options are through an eStore or via a point-of-sale (POS) machine. There could be other options available... -
Where can I find Merchant Services definitions?
Click on this link to access the Merchant Services Glossary located on the Controller’s Website.
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