Can I go to the store to purchase a gas cylinder? No, you may not go to the store to purchase a gas cylinder. All orders should be placed through the...
Can I purchase gas and have it delivered to another state? No, you cannot purchase gas and have it delivered to another state. The best practice is to contact the local...
Can I purchase gas from a supplier that isn’t on MarketPlace? To purchase gas that is not available on the MarketPlace catalog, please contact the Gas Cylinder main line at (919)...
Can I use my PCard to purchase gas or gas cylinders? The PCard should not be used to purchase gas. Please use MarketPlace for all gas orders.
Do I need to prepare anything for the gas cylinder inventory? Please have someone present in your lab on the day of your scheduled inventory.
How do I purchase a gas that isn’t listed on the supplier page? Contact the gas supplier sales representative to purchase gas that is not listed in the MarketPlace supplier catalog. Airgas: Taniqua...
How do I purchase gas cylinders for use in another state? All out-of-state gas purchases should be processed through the MarketPlace. You will also need to contact the Help Desk to...
How do I return a gas cylinder to AirGas? There are three ways to return a gas cylinder to AirGas: OPTION 1: Submit an Airgas Cylinder Return Form Fill...
How do I return a gas cylinder to Arc3? To return gas cylinders to Arc3, please complete and submit a Cylinder Pickup Request Form. Step-by-step instructions can be found...
How is gas cylinder rental billed? Rental is billed based on the number of cylinders purchased and on a per day basis. Liquid gases are $1.72...
I am being charged for a gas cylinder that I no longer have. What should I do? If you are being charged for a gas cylinder that you no longer have, please contact the Gas Cylinder Team...
My gas rental just posted to WRS. When will invoices post to the web? Invoices will post to the web within 24 hours of posting to WRS.
The gas supplier icon is marked unavailable. What do I do? The website is unavailable due to maintenance or technical issues. Please check back at a later time.
The University is closed and I need gas. What do I do? Please contact the University Gas Cylinder Supplier directly: Airgas: Taniqua Ezell (919) 368-2289 Arc3: Brian Baldelli (919) 772-9500
What is the Gas Cylinder program? The Gas Cylinder program has been designed for the convenient purchase of industrial, medical and specialty gases (lab gases) and...
When is gas cylinder rental billed? Gas cylinder rental is billed by the 15th of the month. Rental is invoiced a month in arrears. Read more:...
When should I return a gas cylinder? Gas cylinders should be returned immediately upon completion of a project or when the cylinder is no longer needed.
Where can I find a list of my gas cylinders? To access your gas cylinder inventory, click on this link. Read more: https://procurement.ofa.ncsu.edu/our-services/gas-cylinder-services/
Who are the gas suppliers on campus? Airgas and Arc3 are the gas suppliers on campus. Read more: Procurement & Business Services website, Lab Gas, Ethyl Alcohol...
Who do I contact regarding an issue with my gas cylinder valve? For issues regarding malfunctioning or faulty equipment, please contact the gas supplier sales representative directly: Airgas: Taniqua Ezell (919) 368-2289...
Who is the campus contact for Airgas? The campus contact for Airgas is Taniqua Ezell. Taniqua can be reached at (919) 368-2289 or by email at taniqua.ezell@airgas.com.
Why hasn’t my gas cylinder charge posted to my account? Gas charges are not posted to your account because the supplier has not processed the payment yet. If charges are...