Can I change my Fleet Card PIN number? No. The PIN is assigned by the issuing bank and cannot be changed.
Can I get roadside assistance on my Fleet Card? All newly issued Fleet Cards have this feature automatically enabled. For older cards that do not have this capability, please...
Can I request a Fleet Card for a piece of equipment? Yes. A Fleet Card can be requested for small equipment. Use the serial number as the VIN number on the...
Can I request a Fleet Card for someone else? No. Only the potential cardholder can complete the online application.
Can I request multiple Fleet Cards at one time? Yes. While in the application, click on the plus (+) sign to the far right of the row in the...
Can I transfer a Fleet Card to another individual? No. The current cardholder will need to submit a request to Inactivate Card in the Fleet Card Center. The new...
Can someone else pick up my Fleet Card for me? Yes. Please contact Card Services at cardservices_purchasing@ncsu.edu and provide the cardholder name and the name of the individual approved to...
Can you request a Fleet card for me? No. The potential cardholder is the only person able to submit the online Fleet Cad application. Read more: Fleet Cardholder...
Do I need a receipt for my Fleet Card purchases? Card Services does not require receipts for Fleet Card transactions. We recommend that the cardholder check with the departmental or...
Do I need to complete a mileage log for my Fleet Card? Card Services does not require mileage logs for Fleet Card transactions. However, we do recommend that the cardholder check with...
Do I need to submit a statement for Fleet Card? Card Services does not require statements for fleet card transactions. We recommend the cardholder check with the departmental or college...
Do you offer paper applications for the Fleet card? No. The only available Fleet Card application can be accessed through the Fleet Card Center located in MyPack Portal. Read...
How do I cancel a Fleet Card? To cancel a Fleet Card, follow the steps outlined below: Go to MyPack Portal. From the drop-down menu, select Financial System Homepage....
How do I request a Fleet Card? To request a Fleet Card, follow the steps outlined below: Go to MyPack Portal. From the drop-down menu, select Financial...
I have a larger vehicle. Can I get an increased Fleet Card spending profile? Yes. Please contact Card Services at (919) 515-6130 or cardservices_purchasing@ncsu.edu and provide: The license plate number What limits are needed...
My vehicle is not listed in the application. How do I add it? Go to MyPack Portal. From the drop-down menu, select Financial System Homepage. Navigate to the Fleet Card Center tile. Click...
What are the PCard roles and responsibilities? There are four different roles for the card services program, each of which has its own specific responsibilities: Cardholder responsibilities...
What is a Fleet Card? The Fleet Card is a corporate liability credit card used by approved employees to purchase fuel or vehicle repairs for...
What is my Fleet Card PIN number? To view your Fleet Card PIN number, follow the steps outlined below: Go to MyPack Portal. From the drop-down menu, select Financial...
Where can I use my Fleet Card? Fleet Cards can be used at 95% of US fuel stations and over 45,000 service locations. To see a complete...
Who is eligible for a Fleet Card? NC State employees who have been given the authority by their department/college to purchase fuel, maintenance, and minor repairs for...